Offenbachers Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.7
- Return Policy4.7
- Shipping & Delivery4.7
- Good Value4.6
Recent Customer Reviews (14)
Enrico Meléndez
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Adam Norman
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New York Lynch
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Fort Sumner Higgins
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John Pugh
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Raoul Du Trieux
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Gallia Desrosiers
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Molly Morton
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Yaqub Umkhayev
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Ingimundur Hólmgeirsson
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Offenbachers Pros & Cons
Pros
1
Wide Product Range: Offers a variety of products including hot tubs, pool tables, swim spas, outdoor furniture, fire pits, and game room accessories.
2
Knowledgeable Staff: Employees are described as very nice and knowledgeable, helping customers pick out the right products.
3
Customer Service: Strong culture of customer service, dedicated to providing the best possible shopping experience from decision-making to delivery and installation.
4
Multiple Showrooms: Located in several locations in Maryland and Virginia, including Herndon, Rockville, Annapolis, and Gainesville.
CONS
1
Higher Costs: Fire tables and some other products can be more expensive upfront and have higher ongoing fuel costs.
2
Customer Service Issues: Some customers have reported issues with responsiveness and punctuality, although these are not universal experiences.
3
Potential Installation Issues: There have been reports of installation problems, such as gas leaks, which require prompt resolution.
Offenbachers Features and Benefits
Features
Wide Product Range
Offers a variety of products including hot tubs, pool tables, swim spas, outdoor furniture, fire pits, and game room accessories.
Knowledgeable Staff
Very nice and knowledgeable employees helping customers pick out the right products.
Customer Service
Strong culture dedicated to providing the best possible shopping experience from decision-making to delivery and installation.
Multiple Showrooms
Located in several locations in Maryland and Virginia, including Herndon, Rockville, Annapolis, and Gainesville, with convenient hours and appointment options.
Hot Tubs
Partnered with Caldera Spas and Artesian Spas for high-quality hot tubs.
Pool Tables
Featuring pool tables, shuffleboard, air hockey, foosball, dartboards, and poker tables for game rooms.
Swim Spas
Less expensive alternatives to swimming pools, allowing year-round swimming and exercise.
Outdoor Furniture
Luxury outdoor furniture and accessories from top manufacturers, delivered and installed.
Fire Pits
High-quality gas or wood-burning fire pit tables to extend the outdoor season.
Patio Umbrellas
Fine outdoor products from Treasure Garden and Frankford, offering a wide selection of shade options.
Outdoor Accessories
Including cushions, umbrellas, hammocks, outdoor lamps, rugs, mirrors, and artwork.
Conscientious Service
Ensuring a smooth shopping experience from selection to post-purchase support.
Local Shopping Experience
Easy steps to shopping local for hot tubs, with local dealers providing extensive knowledge and community expertise.